booking structure
Before booking your appointment please read the following information regarding our appointment structure (see below);
- Our appointments are free of charge
- We allow upto 1 hour per booking
- We do not have limits on how many gowns you can try on and do not charge you for trying them on
- Cancellations - please advise as soon as possible if you aren't able to attend your appointment this can be done by replying to your booking confirmation email, calling or texting
Saturday Appointments:
- Last minute/walk-in appointments can be arranged after contacting us on the day and we have been able to confirm that you can be accommodated that day.
- If we aren't able to accommodate you we are more than happy to book you in another time.
Thank you for understanding.
frequently asked questions
WHAT TO EXPECT AT YOUR FIRST APPOINTMENT
Trying on wedding gowns can be overwhelming, for this reason we always try to provide you with the space you need to feel comfortable in the store and enjoy your experience. Feel free to ask questions, as we are happy to assist in any way possible.
WHAT TO BRING?
Whilst not everyone has an idea of what they'd like, having a few images of favourite gown silhouettes or styles can help us guide you and is always a good way to get things started.
If you don't feel comfortable with wearing shoes provided at the store, you are more than welcome to bring your own pair of heels.
We also recommend where possible, brides bring underwear similar to what they intend on using on their wedding day - nudes and whites are always handy.
Bring a smile, an open mind and enjoy the experience.
OUR GOWNS
Our gown designs are constructed overseas with a reliable and reputable studio, whom we've maintained a working relationship with for over 18 years.
This allows for a degree of flexibility in achieving a 'customised' feel without the 'customised' cost. Changes to the bust line, train lengths, adding or removing buttons and sleeves are some of the changes possible.
Turn around times for our gowns are 6 months, not including fittings, therefore we encourage brides to commence shopping early where possible, however rush orders are available for an additional fee which can arrive within 3-4 months (depending on style of gown).
If you have had to plan a wedding in under 6 months we do stock a range of off-the-rack gowns which can be altered and cleaned for your special day.
measuring and alterations
Gowns are made to achieve the closest possible fit by obtaining your measurements, however factors such as natural weight fluctuations can occur from the time of ordering, therefore brides are encouraged to be mindful that minor changes in fit at time of arrival of the gown can occur. For this reason additional tailoring upon arrival is generally required to achieve the best fit for your day. Whilst we do not charge for 'fitting appointments', alterations are an additional cost and are not included in the original price of the gown. In some instances alterations are not always required.
Brides are not obliged to have alterations undertaken by our seamstress.
In order to provide you with a reasonable price point all of our fabrics and trimmings are polyester based.
ORDERING
A 50% deposit of the total amount of the gown is required to place an order. As part of our terms and conditions, it should be noted that this deposit is non-refundable in the event of incorrect choices, cancellations, or if you change your mind (please refer to the following link for further information: Fair Trading NSW).
The balance is payable in instalments during the construction process with final instalment due upon the arrival of your gown.
Alterations after the arrival of your gown can be paid as you go or in a lump sum at final collection.
OFF THE RACK/SAMPLE GOWNS
Our off the-the-rack/sample gowns are available for purchase at a discounted price. They do not include alterations or cleaning however we are more than happy to provide a package price depending on any alterations or cleaning required.
Now located in our home studio in the heart of South West Sydney
West Hoxton
NSW 2171
info@legacybrides.com.au
0425 147 390
Bookings
Make a booking for a bridal viewing or alterations consultation and quote. We look forward to meeting with you!